zZounds Rules
So I’m prepping for the opportunity to capture some “live” overcast audio at the festival this weekend… it’s Friday, October 20, and the {unnamed} vendor says the portable audio recorder I want is in stock and ready to ship 2-day.
On October 27, I call because no package has arrived and the order tracking feature on their website is broken, they say it’s on backorder (thanks a lot for telling me!), and should arrive on Monday the 30th.
Today, I call the vendor to see when the unit will arrive… it’s still on backorder.
My good friends at zZounds… why did I forsake thee? I *knew* you were a good vendor, I’d dealt with you time and time again, and I got lured away by another vendor who could save me a few bucks (a stupid move of colossal proportions)… and I put myself in this pickle.
And today, zZounds proved, yet again, why they are the best music and audio equipment vendor on the internet. I called ten minutes ago, a knowledgeable sales rep processed my order and my portable audio recorder arrives TOMORROW.
Professionals, to a tee. I shall not stray again.
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*Whew!*
I started getting disappointed a bit while reading this entry. Good to hear zZounds is going to pull through for you in time! I almost ordered my electric bass from them over the summer; I think you’ve convinced me to go ahead and try them for my next musical purchase.
Comment by Buddy_DoQ — November 1, 2006 @ 3:04 pm
well… if u’re still in trouble tomorrow, i might be able to find you a DAT recorder and a static mic for the week-end… just tell me
Comment by sebsav — November 1, 2006 @ 4:38 pm
Yep, ZZ is tops (he he). Very glad you were able to work something out. I’ve ordered many items from them over the years and they really are a high quality business. Good to see you’ll be able to do the live recording. Any help you need while you are there, just let me know.
Comment by gToon — November 1, 2006 @ 7:05 pm
zzounds truly has the best customer service in the music industry.
the fact that the prices are also incredible makes for a pleasant
experience.
Comment by brian mcmanus — January 12, 2007 @ 12:55 pm