So I'm prepping for the opportunity to capture some "live" overcast audio at the festival this weekend... it's Friday, October 20, and the {unnamed} vendor says the portable audio recorder I want is in stock and ready to ship 2-day.
On October 27, I call because no package has arrived and the order tracking feature on their website is broken, they say it's on backorder (thanks a lot for telling me!), and should arrive on Monday the 30th.
Today, I call the vendor to see when the unit will arrive... it's still on backorder.
My good friends at zZounds... why did I forsake thee? I *knew* you were a good vendor, I'd dealt with you time and time again, and I got lured away by another vendor who could save me a few bucks (a stupid move of colossal proportions)... and I put myself in this pickle.
And today, zZounds proved, yet again, why they are the best music and audio equipment vendor on the internet. I called ten minutes ago, a knowledgeable sales rep processed my order and my portable audio recorder arrives TOMORROW.
Professionals, to a tee. I shall not stray again.
Comments
*Whew!*
I started getting disappointed a bit while reading this entry. Good to hear zZounds is going to pull through for you in time! I almost ordered my electric bass from them over the summer; I think you've convinced me to go ahead and try them for my next musical purchase.
well... if u're still in trouble tomorrow, i might be able to find you a DAT recorder and a static mic for the week-end... just tell me
Yep, ZZ is tops (he he). Very glad you were able to work something out. I've ordered many items from them over the years and they really are a high quality business. Good to see you'll be able to do the live recording. Any help you need while you are there, just let me know.
zzounds truly has the best customer service in the music industry.
the fact that the prices are also incredible makes for a pleasant
experience.